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Set up your T-Mobile Gateway & Network

Get help finding the best place for your gateway, updating your network name and password, setting up your replacement gateway, and more! 

Gateway and Mesh Access Point Set Up

The T-Life app is the easiest way to set up your gateway.

  • The T-Life app will help you find the ideal location for your device - close to a window or high up on an upper floor or bookshelf. 
  • You can also check signal strength, monitor connected devices, update your network name/password, and more.
  • After you set up your gateway, then you can set up your Mesh Access Point.

Network Set Up

You can update your network name and password to improve your security and make it even easier to connect.

  1. From the My Wi-Fi screen, select My Networks.
  2. Select the network name that appears on the bottom of your gateway.
  3. Enter your personalized network name and password, then select Save.

Your network speeds can vary based on several factors. Learn more about what impacts your network speed and how you can improve your signal.

Learn more

Replacement Gateway Set Up

If you recently replaced your gateway, move your previous SIM card into your new gateway to activate it. Your SIM card is already active, and your service and settings will move to the new device alongside your SIM.

 

Check out the tutorials below for help with inserting your SIM into your new gateway.

Gateway Support

Choose your gateway below to learn more about your device or see tutorials. 

G5AR 5G Gateway

Learn more Tutorials
The front of the T-Mobile 5G Gateway with the LCD screen displaying signal.

G4AR & G4SE 5G Gateways

Learn more Tutorials
The front of the T-Mobile 5G Gateway with the LCD screen displaying signal.

Sagemcom Fast 5688W

Learn more Tutorials
Front view of the Sagemcom Fast 5688W gateway

Arcadyan KVD21

Learn more Tutorials
Front view of the Arcadyan KVD21 gateway

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